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After-sale service

Since our company started designing and producing steam turbines in 1956, we have produced and sold over 8000 units of steam turbines, which are widely used in various industries of the national economy such as thermal power, cement, steel, and petrochemicals. As a prime mover, steam turbines play a crucial role in power generation and industrial drive systems. The safe and reliable operation of the steam turbine directly affects the economic efficiency of the entire system. Our company has been specializing in the design, production, and manufacturing of steam turbines for decades. With a strong technology research and development platform and a team of professional technical service talents, we provide comprehensive technical support and services in installation guidance, start-up commissioning, and troubleshooting.

■ Service philosophy:Go all out to make you satisfied.

■ Service principle:

1. Adhere to the principle of "sincere service, starting from the heart": demonstrate corporate culture through one's own words and actions, and embody service philosophy through practical actions.

2. Adhere to the principle of "three no's": first, no reasons, second, no conditions, and third, no prices.

3. Adhere to the principle of "user centered": prioritize solving problems for users, satisfy users, and extend to touching users.

4. Adhere to "one-stop service"; Principle: Solve all kinds of problems raised by users at once.

■ Service commitment: If you have any questions, please contact us and we will reply within 24 hours. Our staff will arrive at the scene within 48 hours.

Contact information:

1. Service phone number:+86-0532-86125999 +86-0532-86125426 Fax:0532-86125798  After sales service email:khfwzx@jnpower.com

2. Sales complaint hotline:+86-0532-86125341
       3. Service complaint hotline:+86-0532-86125799

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Sales Hotline

  • +86-0532-86125772(Electric power generation)
  • +86-0532-86125216(Drag)
  • +86-0532-86125768(Overseas Business Unit)
  • +86-0532-86127031(Accessories and major repairs)

Service Hotline

  • +86-0532-86125426
  • +86-0532-86125999

Marketing Department Supervision Phone

  • +86-0532-86125341

Group complaint hotline

  • +86-0532-86125799

Group email

  • jn@jnpower.com

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